A legitimate, medically sound evaluation process designed for your comfort and complete legal peace of mind.
Answer straightforward questions about your daily routine, living environment, and the emotional or mental health symptoms you experience (such as chronic worry, sadness, insomnia, panic attacks, or trauma triggers).
We match you with a mental health professional (psychologist, therapist, or psychiatrist) who holds an active license in your specific home state. Choose an appointment time that works for your schedule, available 7 days a week.
Your telehealth appointment is private, calm, and conversational. Speak directly with a licensed provider who listens to your symptoms without judgment and determines whether an ESA letter is clinically indicated.
Your clinician reviews your intake answers and evaluates whether your symptoms meet the clinical criteria under the DSM-5. They assess how an assistance animal therapeutically alleviates functional difficulties in your housing environment.
If clinically approved, download your official recommendation letter issued on the clinician's formal practice letterhead, complete with active state license numbers, NPI, and contact information. Submit directly to your housing provider or landlord.
If our evaluating clinician determines that you do not qualify for an emotional support animal or psychiatric service dog under clinical guidelines, you receive a prompt 100% refund of your evaluation fee.
